Contact Us

We’re always happy to help!

Our customer service representatives are here to help because you are our priority. Whenever you have a question or need more information, our professionals know our products and can answer your questions. If you’re having trouble placing your order, we have the technical skills to resolve the problem and provide solutions. Maybe you don’t feel comfortable placing online orders; we’ll place the order for you!

Need Assistance?

Email us: customerexperience@theubiquegroup.com

Have a suggestion about our site or products we carry? Would you like to leave feedback about a recent experience you've had while shopping with Merrick Lane?

Please send us an email and include your contact information and comment/questions. We will respond to you during our normal business hours - Monday - Thursday 8-8PM EST, Friday 8-5PM EST. Comments/questions submitted while our offices are closed will be followed up the next business day.

Sending us an email will not cancel your order if it has already been shipped.

A customer service representative will contact you regarding cancellation requests.